• All sales are final.

• A refund will only be issued if:

  • The item is out of stock.

  • The product arrives damaged, incorrect, or not as described.

  • You receive the wrong size or color.

• To request a refund, you must contact us directly through our site chat or by email.

• We cannot provide refunds if:

  • The shipping carrier loses the package.

  • An incorrect or incomplete address is entered at checkout.

  • An order is returned to us due to customer error.

• Shipping Insurance: If you purchase insurance, you may file a claim with clear proof of the issue. Insurance does not apply if tracking shows the package delivered to the address provided.

• Size adjustments:

  • Not possible on ready-to-ship items.

  • Allowed on preorders only, and requests must be made within 24 hours of purchase.

• Approved refunds may take 5–7 business days to appear in your account.

• Fraudulent orders will be cancelled and refunded to the original payment method.

• We reserve the right to cancel any order at our discretion.

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Shipping & Processing

• Ready-to-ship items will usually leave our facility within 7–14 business days.

• Orders containing preorder items generally ship within 3 weeks, but depending on production, it may take up to 6–10 weeks.

• Each product page lists specific timelines — always check the description before purchasing.

• Please note that unexpected delays can happen, but our estimated windows are accurate in most cases.

 

 

 

 

 

La Rue Terms of Service

Last Updated: March 11, 2025

Welcome to La Rue. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from La Rue, you agree to these Terms in full.

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1. General Information

• La Rue is an independent brand offering made-to-order and pre-made fashion items.
• We reserve the right to update or modify these Terms at any time without prior notice.
• It is your responsibility to review these Terms before making a purchase.

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2. Orders & Payments

• All orders are processed in USD and must be paid in full at checkout.
• Once an order is placed, it cannot be canceled or modified.
• We reserve the right to refuse or cancel orders at our discretion, including suspected fraud or policy violations.

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3. Shipping & Delivery

• Pre-order items take 2-8 weeks to be made and ship within 3-5 business days after production.
• Pre-made items ship within 7 business days after purchase.
• La Rue is not responsible for shipping delays, lost, stolen, or damaged packages once handed to the carrier (USPS, UPS, DHL).
• Any disputes regarding shipping must be handled directly with the carrier using the tracking number provided.

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4. No Returns or Refunds

• All sales are final. We do not accept returns or offer refunds under any circumstances, except for significantly defective items caused by a production error.
• If an item is defective or incorrect, you must contact laruestbelle.info@gmail.com within 48 hours of delivery with clear photos for review.

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5. Intellectual Property

• All content on the La Rue website, including designs, images, and branding, is the property of La Rue and may not be copied, distributed, or used without written permission.
• Unauthorized reproduction of our designs or content may result in legal action.

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6. Limitation of Liability

• La Rue is not liable for any damages, losses, or claims related to the use of our products or website.
• By purchasing from La Rue, you agree that our maximum liability is limited to the amount paid for your order.

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7. Governing Law

• These Terms are governed by and interpreted under the laws of Virginia, United States. Any legal disputes must be resolved in a Virginia court.

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8. Contact Information

For any questions regarding these Terms, contact us at:
📧 Email: laruestbelle.info@gmail.com

By using our website or purchasing from La Rue, you acknowledge and agree to these Terms of Service.